The Heritage Pattaya Beach Resort-Sha, Pattaya ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

435 Moo 12, Pratumnak Soi 6, Pattaya, Th, Pattaya, Thailand

The Heritage Pattaya Beach Resort-Sha, a 4-star beachfront property, features an expansive pool area and modern Thai-style architecture. This resort caters to families and business travelers, offering ample amenities including a fitness center, spa, and kids club.

Rooms & Amenities

The Heritage Pattaya Beach Resort-Sha offers 248 well-appointed guest rooms, including Deluxe, Ocean View, Garden View, Lagoon, and Junior Suites. All rooms feature refined details, private balconies, and modern amenities such as flat-screen TVs and high-speed internet access.

Dining Options

Dining options include a restaurant that serves a wide array of international and local cuisine, situated on a terrace with pool and sea views. Room service is available for added convenience.

Leisure & Activities

Leisure pursuits at The Heritage Pattaya Beach Resort-Sha encompass several outdoor pools with hot tubs, a spa offering signature treatments, and a kid's club with a children's pool and waterslide. Beach activities include snorkeling and windsurfing.

Business & Transportation

The resort includes a conference center designed for events of various sizes, supporting corporate needs. Nearby transportation options include minibuses to Bangkok and local bus service for convenience.

“Nestled just steps away from a serene beach and a short stroll from vibrant Jomtien's bars and restaurants, this hotel offers the perfect blend of relaxation and accessibility.”view full review

View resort on map

“Beautiful pools and lovely gardens create a paradise.” view full review

Check-in/Check-out

from 14:00-23:59

until 12 pm

Amenities

Public parking is possible on site for free.

Wireless internet is available in public areas for free.

Other information

The hotel The Heritage Pattaya Beach Resort-Sha serves a full breakfast for free.

Maximum capacity of extra beds in a room is 1.

Pets are not allowed.

Number of floors:7

Number of rooms:380

Former name

Grand Heritage Beach Resort and Spa

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room

Max:

2 persons

595 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

Check Prices

Family Room

Max:

3 persons

865 sq. feet

Bed options:

1 King-size bed

Shower

Bathtub

room details

Check Prices

Deluxe Double or Twin Room Garden View

Max:

2 persons

595 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Pattaya 1.9 mi

Airports

U-Tapao Rayong-Pattaya International (UTP) 28.7 mi

Suvarnabhumi (BKK) 79.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxation Oasis

The hotel features a fantastic pool area with beautifully maintained gardens surrounding it. The large pools provided plenty of space for me to enjoy a leisurely swim or simply relax in the sun, making my stay incredibly peaceful and enjoyable.

Jessica22. United Kingdom, 2024-02-15Read full review on

Pleasant Breakfast Selection

I found the breakfast every morning to be quite satisfying with a good selection of cooked foods and a friendly atmosphere. Although there could be more western options, the quality was overall commendable, and it gave me a hearty start to my day.

BrunoSmith. Canada, 2024-03-30Read full review on

Spacious Comfort

The room I stayed in was immaculate and spacious, complete with a large balcony that offered a lovely view. I particularly appreciated the cleanliness and the comfortable setup that made me feel at home during my stay.

AntonioJ. Australia, 2024-05-05Read full review on

Fun for Kids

The hotel includes a pool area that features exciting slides that kept my kids entertained during our family vacation. It was a delight to see them enjoy the water while I relaxed nearby, making it a perfect family-friendly spot.

Lindsay23. United States, 2024-07-20Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Currency exchange

Guest Parking

Electric kettle

Services

Car hire

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Outdoor swimming pool
Beach access
Sun terrace
Garden area
Jacuzzi

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

435 Moo 12, Pratumnak Soi 6, Pattaya, Th, Pattaya, Thailand

Map view

435 Moo 12, Pratumnak Soi 6, Pattaya, Th, Pattaya, Thailand

City landmarks

Aqua Park

Pattaya Water Park

2100 ft

Na Kluea

Khao Phra Tamnak

1.1 mi

Bang Lamung District

Pattaya Hill

1.5 mi

South Pattaya Beach Road

Walking Street Pattaya

1.7 mi

Walking St

Pattaya Night Walking Street

1.7 mi

Pagoda

Wang Sam Sien

4800 ft

Na Kluea

Chumphonket Udomsak Monument

1.0 mi

Mall

Pratamnak Night Market

2100 ft

Store

Food Mart

3600 ft

Harbour

Bali Hai Pier

1.4 mi

Big Buddha

4200 ft

Harbour

Royal Varuna Yacht Club

4300 ft

Park

Queen Sirikit Park

1.5 mi

Pattaya City

Jomtien Beach

1.5 mi

Near Bali Hai Pier

Pattaya City Sign

1.5 mi

Mermaids Dive Center Co

4300 ft

Phra Tamnak

1.1 mi

353 Phra Tamnuk Road

Fitz Club

1.2 mi

Thepprasit Road Nong Prue

Chang Thai Thappraya Safari

1.3 mi

Park

Three Kingdoms Park

1.3 mi

Night club

Mixx Discotheque Pattaya

1.4 mi

Walking St

Walking Street

1.6 mi

Jomtien Night Plaza

1.4 mi

2Sky Pattaya

1.3 mi

Pagoda

Wat Chai Mong Kol

1.7 mi

Pattaya City

Phra Tamnak Mountain

1.5 mi

Museum

Ripley's Believe It or Not

2.0 mi

Pattaya Second Road

Boyztown

1.8 mi

Park

Paintball Park Pattaya

1.5 mi

Nearby

Beach

Dongtan Beach

2000 ft

Restaurants

Dom PIZZA

2600 ft

352/85

Au Bon Coin

2800 ft

352/104 Moo 12 Nongprue

Green Terrace Guesthouse Co

3000 ft

378/477 Moo 12

Chicha Grill & Bar

2300 ft

Phratamnak 5 352/244

ํYes Vegan Bed and Vegan Foods

3700 ft

345/27-28 Soi Thap Phraya 12

Reviews and Ratings <br />

Feedback from previous guests about their experience.

80%

loved the resort and would return for another relaxing stay

Large pools

Spacious rooms

Poor service quality

Crowded beach

8.0/10

Great

Rooms

7.0

Location

6.2

Service

5.0

Dining

5.0

Trevor

United Kingdom, February 2025

6.0/10

I had a mixed experience at this hotel. The pool area is really nice and spacious, perfect for a relaxing day. However, the customer service was quite disappointing, and the dining options weren't great. The price seemed reasonable for what we got, but there were definitely aspects that could be improved.

Rooms

7.0

We stayed in a Lagoon Room, which was unique as it had direct access to the pool from our bedroom. It was a fun feature, but the mattress was quite firm and could use some improvement.

Service

5.0

Unfortunately, I found the service lacking. Despite being in a 4-star hotel, the staff weren't very attentive, and we had to track them down for basic requests at the pool bar. It felt more like an inconvenience than it should have.

Location

6.0

The hotel is located in a peaceful area, but the beach right outside isn't very nice. To explore Pattaya or Jomtien properly, you really need to arrange transport, which can be a hassle.

Dining

5.0

The breakfast was a letdown. While they had some Asian options that were decent, the continental items were of poor quality and often cold. It felt like they could really use some improvement here.

Facilities

8.0

The pool facilities are a highlight, with ample space and well-maintained areas to relax. However, the amenities like deckchairs seemed insufficient for the number of guests.

Alfred

United Kingdom, January 2025

6.2/10

My stay at the hotel had some great highlights like the beautiful pool area and spacious rooms. The location is close to the beach, but the dining experience was underwhelming with basic breakfast options. Customer service left much to be desired due to a mishap with housekeeping. Overall, while the hotel has its charms, there are definitely areas for improvement.

Rooms

7.0

The rooms were spacious with a modern touch, featuring large bathrooms and a nice view of the pool. However, the bed was a bit too firm for my liking.

Service

5.0

The service was not ideal, as there were some issues with housekeeping that made for a frustrating experience.

Location

7.0

The hotel has a convenient location just a short walk to the beach, which is nice, but amenities are a bit of a trek away.

Dining

5.0

The breakfast spread was rather basic and not up to the standard I expected, with some items served cold.

Facilities

8.0

The pool area is impressive and well-maintained, but the lack of deckchairs can be frustrating, especially during peak times.

Joseph

United Kingdom, December 2024

5.8/10

I had a pretty mixed experience at the hotel. While the pools were beautiful and spacious, I found the beach area to be narrow and crowded. The breakfast was quite average and there was a lack of attention to service, especially regarding the towels by the pool. However, the rooms were generous in size and the staff were friendly, though limited in English. Overall, it wasn't the luxe getaway I hoped for.

Rooms

7.0

The rooms were spacious and came with balconies which added a nice touch. However, the bed was quite hard and could use a mattress topper for added comfort.

Service

5.0

The service was lacking in terms of responsiveness. Staff were friendly, but there were issues with managing towel removal by the pool and communication was a bit slow.

Location

6.0

The location felt a bit remote, with amenities being a ten-minute walk away. The beach right outside the hotel wasn't very appealing, so transportation to nearby areas is needed.

Dining

5.0

Breakfast was pretty basic and often cold, with better Asian options but a lack of variety in continental items.

Facilities

6.0

The facilities included large pools which were the highlight, but the beach area left much to be desired with limited deckchairs.

Gilbert

United Kingdom, October 2024

6.0/10

I had a mixed experience at this hotel. The pools are fantastic, and the gardens are beautiful, but the service left a lot to be desired. While the rooms are spacious and clean, the dining options were quite disappointing and the breakfast could use improvement. The location is a bit remote, requiring some effort to get to nearby amenities, but the beach is close by.

Rooms

7.0

The rooms were spacious and very clean, offering a nice view of the pool area and gardens. However, the mattress was quite hard, so a topper would have improved my comfort.

Service

5.0

While some staff were warm and helpful, I found it challenging to get assistance at times, especially when it came to the bar service. It felt like I had to track someone down for help.

Location

6.0

The hotel's location is a bit isolated, making it necessary to walk or drive to find local bars and restaurants. The public beach nearby was narrow and packed, which wasn’t ideal.

Dining

5.0

The breakfast had a decent selection of Asian foods, but continental items were basic and often served cold, which was disappointing.

Facilities

7.0

The pool area was large and well-maintained, but the amenities around the hotel were quite limited, requiring a bit of a trek to find more options.

George

United Kingdom, October 2024

6.2/10

I had a mixed experience at this hotel. The pools are impressive and well-maintained, but I found the beach to be narrow and quite crowded. The staff was friendly, but the service could be improved, as English was not well spoken among them. Breakfast was average, with cold items being a letdown. Overall, it's a decent place if you're just looking to relax by the pool, but the dining and service aspects need work.

Rooms

7.0

The rooms are spacious with balconies, but the bed was quite hard, needing a mattress topper for more comfort.

Service

5.0

The service was hit or miss; while the staff were friendly, communication was an issue as few spoke English.

Location

6.0

The hotel is a bit remote, requiring a ten-minute walk to reach amenities. The beach is close but it's public and can be crowded.

Dining

5.0

Breakfast was basic with cold items, lacking variety, which was disappointing.